Labvv Customer Support for Laboratory Equipment
At Labvv, we understand that reliable support is as important as high-quality laboratory equipment. Whether you are setting up a new lab, maintaining existing instruments, or troubleshooting issues, our dedicated support team is here to assist you every step of the way.
Our Support Services
📞 Technical Assistance
Our experts provide guidance on the installation, operation, and maintenance of laboratory equipment and instruments. From troubleshooting minor issues to complex technical support, we ensure your lab runs smoothly.
🛠️ Equipment Maintenance
We offer regular maintenance plans and emergency repair services for all types of lab equipment, including workbenches, fume hoods, biosafety cabinets, incubators, and more. Preventive care extends equipment life and ensures consistent performance.
📚 User Manuals & Documentation
Access detailed user manuals, operation guides, and safety instructions for all Labvv laboratory equipment. Comprehensive resources help your team safely and effectively operate each instrument.
💻 Online Support & Resources
Our online portal offers video tutorials, FAQs, and troubleshooting guides for quick and convenient support. You can submit support requests directly through our website for fast assistance.
🏢 On-Site Service
For complex installations or critical equipment, our technicians can provide on-site support to ensure proper setup, calibration, and compliance with laboratory standards.
🌍 Local Partner Support
Labvv partners with authorized local distributors and service providers to offer on-the-ground support in your region. Our local partners can assist with:
- Installation and commissioning
- Routine maintenance and inspections
- Emergency repairs and troubleshooting
- Training for your staff
Local support ensures fast response times and reduces downtime, giving you peace of mind that your lab operations are always backed by professional assistance nearby.

How to Contact Labvv Support
- Email: sophie@labvv.com
- Phone: +86 135 6038 6440
- Local Partner Lookup: Contact us to find the nearest authorized support partner in your area
- Online Form: